hello students
today I will explain when a customer relationship management system is
most companies today are focusing on customer retention and
developing customer relationship management systems
this involves the systematic tracking of customers preferences and behaviors and
modifying the product or service
to meet the needs love their customers information technology
particularly database systems is an integral part of customer relationship
management systems
as companies capture vital information about their customers and adjust
elements have their marketing programs to better meet their needs
professors eat fried is marketing communications and
important part of customer relationship management yes
Sarah marketing communications becomes important as companies strive to create
more personalized and meaningful 121 communications and manage their
customers
and the selling interactions they have with them
more effective ways of communicating with customers
is important such as social media