-: In terms of words to say 2 2
that your audience will remember and appreciate 3 3
when you're answering questions, 4 4
I want you to be real 5 5
and I want you to be personable in your presentation 6 6
when you're answering questions. 7 7
So here's some words or phrases to use 8 8
when answering questions, okay? 9 9
And these are really fun and easy to do 10 10
because only you know the answer, nobody else. 11 11
Here are the examples, okay? 12 12
When I grew up in, put in your country name, 13 13
my mother or father used to tell me that, okay? 14 14
Another one is this. 15 15
My older sister is also a student there. 16 16
My little brother works there as well. 17 17
My grandfather used to always tell me 18 18
that I should never take a shortcut 19 19
that I've never taken before when I'm in a hurry 20 20
and that's why I'm seven hours late 21 21
for today's presentation. 22 22
I threw in the last part, sorry. 23 23
It's a bad joke. 24 24
Or you say this, in Canada, we also did the same thing 25 25
growing up but the only difference was this. 26 26
Okay, so why am I mentioning all of this? 27 27
Because I want you to make the Q&A experience personable 28 28
so you don't sound like a robot, okay, 29 29
and you want these people in the audience 30 30
to remember you as a person with character 31 31
and diversity and you're interesting. 32 32
So just be interesting, okay? 33 33
And it's fascinating because with my in-class students, 34 34
whenever I make them present, 35 35
the best part of the presentation 36 36
is when they speak naturally during the Q&A session, right? 37 37
And I always get them to bring in 38 38
personal experiences of theirs as well, right, 39 39
and it just, it makes 'em more real and more enjoyable. 40 40
I mean, there's a reason why reality TV 41 41
is so popular I guess, okay? 42 42
Separately, use the person's name when answering questions. 43 43
People love the sound of their name, okay, 44 44
but more importantly, 45 45
I really want you to connect with that person 46 46
and with the audience in general 47 47
and be humble and self-deprecating. 48 48
Poke fun of yourself a bit. 49 49
It's a really admirable quality and arrogance is not, okay? 50 50
So if somebody asked you a very complimentary question, 51 51
you can answer it by also saying 52 52
that your shortcomings are this 53 53
or you learned how to do this 54 54
because you fail a lot because this in the past, 55 55
that sort of thing, whatever. 56 56
I always believe that you can learn a lot 57 57
through other people's failures 58 58
like you might work for somebody right now or in the past 59 59
that should not be managing people, right? 60 60
They're awful managers and you know exactly what I mean 61 61
but you know what, you learn from them. 62 62
You learn what not to do. 63 63
Okay. 64 64
And lastly, when you're answering questions 65 65
and when you're presenting in general, 66 66
please please please be upbeat, be personable 67 67
and structure your logic in a very simple way 68 68
potentially using the frameworks we spoke about 69 69
and also be humble, thank you.