Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is the key to all effective communication.
If you don't have the ability to listen effectively, messages are easily misunderstood.
As a result, communication breaks down and the sender of the message can easily become frustrated or
irritated.
It is a simple phenomenon.
If there is one communication skill you can aim to master.
Then listening is it.
Listening is so important that many top employers provide listening skills training for the employees.
It is not surprising when you consider that good listening skills can lead to better communication,
better customer satisfaction, greater productivity with fewer mistakes and increased sharing of information.
That, in turn, can lead to more effective and creative and innovative work.
You will be shocked to know that many successful leaders and entrepreneurs credit their success to effective
listening skills.
Richard Branson frequently quotes listening as one of the main factors behind the success of Virgin.
So what are those listening skills?
Let's talk about them.
First of all, never interrupt or finish a sentence for an interviewer.
Even if they talk extraordinarily slow, be patient.
Second is listening to the questions carefully.
Don't assume the question by listening to just the half of it.
You have plenty of time.
Trust me.
So don't hustle then think before you speak.
They are really not in a mood to listen to any random stuff they strongly demand from you.
Particular answers to their questions.
Then the fourth one is pause for a second to answer.
I know you might be knowing the answers to all the questions after you have completed this course,
but you have to play this game psychologically once you have been asked a question.
But just for a second, it shows that you have listened to them carefully and you are drafting your
messages, your answers wisely and then answer the question, but answer the question only now.
What does that mean?
Let's give you an example for a better understanding.
Suppose you ask me, what is your name?
Now, the only answer to this question is my name is Uncle Goyal.
But instead of this, if I say that my name is on Google, but my friends call me and my name is IGY,
so this is God answering beyond the requirement and we can't afford to do this during an interview.
In the next lecture, we will be learning about the responding skills or I would say the speaking skills.
Let's meet you there.