- [Instructor] For a long time now,
performance management
has been about monitoring,
and controlling worker activity,
but the truth is,
the employee you can control
is the employee you don't want working for.
You find yourself trying to control
employee performance,
and you'll find they expect you
to take care of them.
It's a parent trap,
and I don't know about you,
but I've got enough kids to worry about.
But really it's more than just that.
The old methods of performance management
just don't work with today's employees,
and companies are looking for new solutions.
Welcome.
I'm Don Phin.
As an employment attorney, consultant,
and executive coach,
I've seen what managers can do
to improve performance,
and how they can end up sabotaging it.
As John D. Rockefeller once said,
"I'll pay more for the ability to handle people
than for any other talent under the sun."
So let me show you
how to improve employee performance,
navigate the expectations of the people
who work for you,
and all while growing in your own career.