Introduction to Evidence Base Management, New 2020 edition.
So first we will do a small experiment.
Think for a moment about one of the finest teams you have ever seen, one that performs superbly, that
operated increasingly well over time, and whose members came away from the group experience the wiser
and more skilled than they were before.
And next, think about a different group.
One that failed to achieve its purposes that they terminated in the performance capability over time
and whose members found the group experienced far more frustrating than fulfilling.
So in your view, who is the most responsible for the difference between these two teams?
The reason for that is the leadership or coach capabilities and traits are responsible for having high
performing team or poorly performing team.
So high performing team is a result of good leadership.
The result of this small research is understandable because most of the popular articles we read say
exactly that.
Stronger than ever.
We seem to experience it in our day to day work.
A good leader, for example, scrum master or agile coach can make a difference on a team.
So I guess that a great team will bring about great leaders and not vice versa.
The often incorrect linking of the team's performance to the leader's style or traits is called the
leader attribution error.
So the question is how you can motivate your team.
What you can do is to align personal goals with organizational goals by using the employee's own need
to fulfillment as a motivator.
But this is hard to accept that the leader's traits and style have a little influence on the team's
performance.
Maybe even harder is accepting that you cannot motivate people directly.
So the thing you can do is to create the conditions necessary for the great team performance and great
leaders to emerge.
And there are numerous models you can use for that to avoid adopting the wrong thing.
You could collect evidence about the results and act based on that evidence.
So a way to do that is to use evidence based management and to face the truth about what works and what
doesn't work in your organization.
Introduction to evidence based management.
So evidence based management, also known as SBM, is a management approach that involves using multiple
sources or scientific evidence and empirical results.
So to be an evidence based manager is to use the scientific literature as a means of answering questions,
inspiring strategies, decision and forming long term plans.
And there are a lot of benefits of taking an evidence based approach to manage individuals within our
organization.
There are also challenges and barriers to taking this approach to the most notably for some managers
and professionals, a lack of familiarity and comfort with scientific journals and academic writing.
So what is evidence based management?
Let's talk about definition.
Evidence based management is a framework organization can use to help them measure, manage and increase
the value they deliver from the product delivery.
Evidence based management focus on improving outcomes, reducing the risks and optimizing investments.
And it is developed and sustained by Ken Schrieber.
So now let's check some of the greatest benefits of taking an evidence based management approach.
Evidence based management reduces errors in judgment and evidence based approach reduces the potential
for irrational thinking, bias or exhaustion to negatively impact management decision rather than selecting
and interventions or strategy based on gut feelings, personal experience or popular trends in the industry
and evidence based management reviews.
The published literature on the subject critically prizes the quality of the evidence and then selects
the strategy that is supported by science.
So this method of decision making is systematic and requires that a manager familiarize themselves with
the work of other case studies in the literature.
Evidence based management can zoom out of their own circumstances and see more clearly the factors that
s the impact their decision making.
In some instances, this can slow down the decision making process, but in the long term it increases
the objectively and clarity of thought.
Evidence based management is driven by science and data.
So after a manager introduces a new strategy within their organization, it can be very difficult to
determine whether the strategy was effective in the objective terms.
Any observed changes within the organization may be due to the new strategy or due to the irrelevant
factors such as personnel changes, focus on the different markets or even niches or socio political
events or something.
So human behavior is notoriously tricky to explain or predict, and it's influenced by numerous factors
at all time.
Furthermore, a manager may be able to interpret the effects of their decision objectively.
And evidence based management approach, in contrast, relies on scientific method to fairly examine
interventions and accurately evaluate the performance.
Evidence base management increases accountability as manager decision making is your daily work, making
the right or wrong decision has immediate impact on organization performance, and it is your responsibility
to make sure that your decision making process adheres to the highest quality standards available.
And this is not just important for you as individual, but for the organization as well.
It is the quality of your decision making process that impacts their future talking and evidence based
management approach.
Make sure you consider the best available evidence when making the decision, and more specifically,
it points towards the following four key value areas current value.
As you can see from this picture, measures value delivered to the customer or user today, unrealized
value measure the value that could be realized by meeting all potential needs of the customer or user
ability to innovate measures, the ability to deliver a new capability that might better serve a customer
or user need in time to market measures the ability to quickly deliver a new capability, service or
product.
All four sources of evidence are considered equally important.
However, the quality and availability differ depending on the specific business challenge you are facing.
Consequently, it is of critical importance to appraise the quality of the available evidence before
using it in decision making.
So evidence based management helps organization that put their right measure in place to invest in the
right places to make smarter decision and to reduce the risk using the iterative and incremental approach.
And this empirical method, alongside the agile principles and values, enables successful steps of
change for the organization to organization.
Invest in agile process, right tools, training and coaching.
But how much are they getting back?
Has a product delivery improved?
How much happier?
Our customers are employees satisfied and enabled?
Traditional metrics might give you insight into improvement of operational efficiency, but the more
important conversation is about improving your ability to create value for your customer and stakeholders.
And now you can do it using evidence based management, understanding your capabilities to determine
the next steps for improvement.
So first, embracing agile ways of working, such as iterative development, continuous integration,
and that's driven development.
And they are all the first steps of their organization ability to deliver high quality software to its
customers.
Optimizing value delivery requires integrating the work of the multiple scrum teams and ensuring that
the entire organization can absorb the frequent product innovation coming from those teams.
So the key to understanding results and measures is in the ability to inspect and adapt based on the
information examining the four key value areas that we just discussed in the ABM, we will help shine
and light on organization capability and products delivery practices.
It drives the ability to make informed and evidence based decision for organization, learning and continuous
improvement.
Creating a culture of continuous improvement puts organization on the path to competitive advantage.
So in the resource section you will find the new evidence based management guide 20/20.
Read it over and over again.