- Going back to the travel analogy,
you've mined travel data and captured a large set
of all the different routes that people use to get
from New York to Los Angeles.
Now, the challenge is to analyze and compare
the different journeys to find the one you think is optimal.
As you can imagine,
you'll need some powerful tools to make sense
of the data collected.
But as we discussed,
the shortest trip might not be the best trip.
Sometimes in business process improvement,
it isn't always as simple as choosing the process variant
with the shortest turnaround time.
There are many other factors to consider depending
on your business goals.
For instance, if process cost is determined
to be more important than process speed,
the faster variants may not be desired
as they could be the fastest,
but not the cheapest way to get something done.
Or what if the most costly process variants
are only costly because
of an easily solvable bottleneck that was never brought
to your attention?
Depending on the business critical metrics being targeted,
there are several types of features within process mining
that can each in their own way,
shed light on the inner workings
of a process.
To give you a taste of what to expect,
I'll next introduce
the most common process exploration features
you'll come across.