So now that we know the main components of the business maps and they are different types let's try
to create our own business process map.
But what shall we start with.
Here's a brief plan how to make it.
The first thing we should start with is we've identified the problem.
Why are you creating this process mapping.
What is the process that needs to be visualized.
Does it resource to the whole company or only some part of its activities time the title of the problem
or the process at the top of the document.
In our case we have problems with time of the production.
We need to get rid of delays so we type in the top of the document ensure timely production.
The second step is to brainstorm all the activities that are involved into this process.
At this point sequencing the steps isn't important but it may help you to remember the steps needed
for your process.
Decide what level of detail you would like to include into your process map.
You may also determine who does what and when it is done.
But that isn't necessary.
Make sure that you have included all important steps that are connected with this process.
Let's start getting some shape to the map and as a first step.
Let's figure out boundaries where or when does the process start where or when does the process stop.
In our case our process of production starts with receiving that order from our sales department and
it ends when the production team hands over the produce goods to the logistics department for their
actions.
OK we have the start and the finish of the process.
Now let's determine the sequence of all the steps that we have brainstormed before one goes after the
receipt of the order from the sales department.
You can show either the general flow or every detailed action or decision.
In some cases it is also helpful to have a verb begin the description of this step.
For example affect the payment or order companies from the supplier or contact the provider and so forth.
So have a look at what you have done and double check that every step is in its place.
Now where you do draw basic flowchart symbols each element in the process map is represented by a specific
flow chart symbol.
We get to know them in all previous lectures.
You can draw them by hand.
Use PowerPoint or even some special programs like lucid chart or many others to create and arrange shapes
and labels and comments and even use custom styling in your process map as we know all those are circles.
Show the beginning of a process or the stopping of a process rectangles showing alteration or activity
that needs to be done.
Arrows represent the flow of direction and diamonds show a point where a decision must be made.
So our basic flow chart is ready.
Now we have to review each other parties which are involved directly into this process.
Because maybe you're missing something.
Such parties may include team members supervisors suppliers customers and so on.
Depending on the detail and purpose of your process map.
Here are some helpful questions to ask to finalize your process map.
Do team members follow the charter process or do they use different procedures which are unneeded in
this full chart.
Is everyone in agreement with the process flow.
Is there anything pre-done done or are there any steps missing.
Process maps provide the valuable insights into how a business or an organization can improve processes.
When important information is presented visually it increases understanding and collaboration for any
project.
Now that we have met our business process we will continue with analyzing what deficiencies this process
has and how we can improve them.