Welcome everybody and lots discuss integrating a live chat feature to your website.
You can see here that I have three different live chats, and they all work in different ways.
Not the first two here are built using Elseid Site apps that we have talked about before, and I'm going
to provide the link in the description so that you can view that yourself.
This third option here is a little bit more complex.
This is being built using talk to another free app building website.
Now on Talk to you have the opportunity to interact live with your customers or your clients.
A jury able to reply to them and all your messages are kept in hopes.
Now, that's slightly different than the other widgets as they direct you over to a platform either
Facebook or WhatsApp or something similar to that.
And there is many advanced features within talked to, such as paying for someone to answer these questions
that people have for you.
Or you can set up a message bank to answer their frequently asked questions.
And so there's many things that you can do with it.
However, today we're going to be looking at the outside apps and building one of these widgets.
Now, these are very easy to set up.
We come onto our site and you'll have to make yourself kind.
It's free and you can have up to 200 views per month.
Then you'll need to upgrade your client to a paid one.
So once we have loaded McCombs Applications page and we scroll down to an all in one chat on this,
we have a few different templates that we can work with other general support and booking whatever it
is that works best for you.
When you're ready, press continue with this template, then we add our channels.
That's our social media connections.
So let's add a WhatsApp, and I'm not going to be on my phone.
No, I'm just cousin screen sharing.
And likewise, I won't put in.
My Facebook is in the screen sharing and so we can connect these different things to the app.
When you're ready, then you can go through and edit each section.
Is there things you want to change about this?
How it works, how it looks?
You can really go through everything.
You can add your own picture there, you can add your name there and you can set everything up so that
it matches your theme.
Another thing you can do is to set the triggers so you can have this set that it loads whenever you
come to a particular point in the page.
That's a scroll position, maybe 30 percent on the page, or you can have it set that will open when
there have been on the page, maybe 15 seconds or you can have it set so that it will load whenever
you are ready to leave the page whenever you click.
But this pops up so you can configure this as you see best for you, and you can choose colors that
are the most appropriate to your theme.
When you're ready, then just press add to website.
Now you will be brought to this page with the opportunity here to install it on your website.
Now you can request an installation and you will have to pay for that.
But we can do this ourself.
It's very easy.
So we just come to the code and we press copy and we come back to the website and we exit out of preview
mode and we come instead to insert and then embed.
We go up here because it's an embed code and we use the code that we just copy in through the embed
code box.
Then we receive a preview and we see it looks good.
So we press insert and you might have to resize it to make it fitting for the size.
You'll have to play around with that and see how it works, but tested out.
See it works.
Go into the preview mode.
Make sure that your messages are coming through and the connections are all there.
You can play with it and make sure that everything is as you like and see how.
That's how you make a live chat feature and you can explore either with talk to or outside.
See what is best for you.
This will help elevate the quality and professionalism of your website.
OK.
We'll see you in the next section.
All.