In this video, we want to discuss how you could deal with the client relationship after you've fired.
There are some points to consider here, and I suggest we dive right into it.
In fact, making a decision to file Asare is only one part of the story.
The other part is far more complicated and critical.
What will you do with a client, a transaction or an account after you find Asare?
Now, this question is not easy to answer.
We will highlight the best practices that are common around the world.
And sure you know, and follow your local laws and regulations as well as your internal policies for
the appropriate guidance.
The easiest way to handle a client is to exit them after SRS failed.
This is common in some jurisdictions such as Germany, but would be tipping off in other jurisdictions.
In some jurisdictions you must either have consent from the EU or you can only proceed fully on following
the expiration of a Difford period, for example, after 30 days.
The same applies for transactions in some jurisdictions.
You must hold the transaction until further notice from the few where other jurisdictions require you
to proceed to avoid tipping off.
Some jurisdictions also require you to freeze an account to prevent further transactions until the few
gives consent.
This option can also be used by institutions voluntarily to freeze an account in all transactions.
You must count the approval ofthe money laundering reporting officer or senior staff.
Now, we learned earlier that the trigger for Isaura suspicion and suspicion does not require evidence
of a criminal act.
In many cases you find a server, but you still want to keep the client and monitor him or her closer.
This is especially the case when clients have big loads.
In some cases, you cannot exit a client because the client has long term products and services which
cannot be accessed right away.
In all cases, you need to closely monitor the client activities and file follow ups as necessary.
In addition, before Aitzaz filed, you need to make sure the KYC or the information are correct or
updated KYC information.
This does not mean that you need to identify a client all over again, but you do need to check that
the KYC or CREEDY information are correct or are corrected without tipping off the client.
Now, I hope that you found this video useful, and if you have any questions, please let me know otherwise.
Thanks for watching and see you in the next video.