How to advance your career?
I hope you will receive an email like this from your manager.
How cool is this?
We've been working really hard for the last 18 months.
We are ready to move to the second line.
Two or three more years will become a third line support engineer.
How can I get there?
It is a really tricky question, but I want to give you a few tips.
Do you have to find a really good company, a place that will look after you, will give you a chance
to learn new things and move with your career?
I want to show you to quote, these are really important for me.
I work as a manager.
I use these quotes every day.
I keep these quotes in mind.
When I go for a job interview, I try my best to answer the following question.
Is this place that good place for me?
These quotes are really good and help me realize, oh, I should not join this company or yes, this
is the place for me.
The first quote, People leave managers, not companies.
This one is tricky.
Your manager is awesome.
In two months, your manager leaves the company and you get a new manager.
It's a tricky one.
I look at the hiring manager, a director ahead, even the CEO of the company.
That takes us to our next quote, It doesn't make sense to hire smart people and tell them what to do.
We hire smart people so they can tell us what to do.
You can be surprised that a lot of high managers challenge this quote, they do not agree with it.
You can argue that everything has changed in the last couple of years.
Of course, if you have a service desk agent, you cannot leave him alone for a couple of years and
say, do whatever you want.
This is not what Steve meant.
We want to make sure that we hire a smart guy and let him tell us what to do.
For instance, if I hire a specialist in Big Data, I do not want to go to him every day and say, you
know what, I don't like this.
Maybe we can move to Google, maybe we can do this or no, you hired me.
So let me tell you what to do.
A lot of people refer to this as micromanagement.
You have to find a balance.
It's OK for your manager to challenge what you do.
It's OK.
The correct question would be, Mariusz, I can see you've decided to go for Google.
Please tell us why we don't want to go for Microsoft Azure or Amazon Services in this case.
Can you see the difference?
If you want to advance your career, you have to work really hard.
It's not that you finish your shift at five p.m. you go home, play with your dog, and you will become
a second line engineer in a couple of years.
It is your job to spend a lot of time learning about it, new solutions, certificates and so on.
Your company is there for you to help you.
If you work in a good company, they will help you.
They will lead you.
They will show you the path.
Finally, you have to be good at what you're doing.
I will be honest with you here, you have to work really hard, but you have to see that you really
love what you do and you're good at it.
Soft skills, I will stress it again, in my opinion, this is the most important thing.
Are you hardworking?
Are you happy to take an extra step?
Are you happy to stay on Saturday and help with a P one issue and so on?
Good luck with your career.
I am here if you have any questions.