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During the last few years, the need for remote collaboration

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between users has grown significantly.

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As a result, the growth of one of the Microsoft workloads has matched

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that same need for remote connectivity and collaboration.

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And that's Microsoft Teams.

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Microsoft Teams, previously known as Skype for

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Business and previously known as Link and previously known as

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Office Communication Server, has definitely gone through many

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iterations in its evolution.

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Today, Microsoft Teams Online is a service that allows users to

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collaborate using chat, sharing files in virtual meetings

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and conferences, as well as doing audio calls and

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video calls with each other.

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Teams has certainly been a very important tool within the

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deployment of a Microsoft 365 infrastructure.

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In order to manage Microsoft Teams,

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we're going to use the Microsoft Teams admin center,

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which we can access on the left list of all admin centers here.

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So if I click on "Microsoft Teams", the Microsoft Teams admin

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center launches, and I'm going to go through some

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of the primary functionality of Microsoft Teams.

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And later on in this course, we'll look at some of these

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much more in detail.

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So the first thing that I see here once again are my various cards

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that are in my dashboard.

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And I can modify the cards here.

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I can customize these cards to display relevant information,

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mostly about the usage of the Microsoft Teams workload within

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my user population.

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So for example, here under my teams user activity,

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I can click on the last 30 days and I can see when there was much

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more activity in teams in my organizations than other

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days. Under teams,

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this is where I'm going to see all of my various teams.

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These virtual collaboration places where people share files and

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communicate with each other.

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I have many teams in my organization.

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Whenever you schedule a meeting on a specific topic,

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it will create a separate team.

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When you create a group, it will create a separate team.

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There are many instances where these teams get created,

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and you define the settings for all of these teams,

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as well as policies as to how these teams get created

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and managed.

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The teams are an integral part of the whole team solution.

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Then I have my Teams users.

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So these are my users, the same users that have mailboxes

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with Exchange Online and that access your SharePoint

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Online files.

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Those are also Team users.

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But here I get to manage Teams users specific configurations,

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and they will only appear here, of course,

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if they have a Teams license.

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And in a later video

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in this course, we will look specifically at Teams settings.

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Then I have also my Teams devices.

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This is where you can purchase devices that are going to be

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connected directly to your infrastructure.

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For example, cameras, conferencing bridges,

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speakers, microphones.

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All of these can become part of your Teams infrastructure and

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they will automatically be able to connect to meeting themselves.

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So you can have an audio conferencing system.

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If it is enabled for Teams, it can connect itself to the

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meeting and wait for the various attendees to that meetings.

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As well,

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you have devices like Surface Hubs,

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which are these collaborative devices where users, both physical

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and virtual,

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can collaborate into the screen together, and interact on a project,

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and modify documents, and draw together if necessary.

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So these are all Teams devices.

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You can also link to the Teams store,

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where you can purchase some of these devices and ensure that they

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are supported for Microsoft Teams.

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For teams, you can also load apps.

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Now they are default apps that are available for Microsoft,

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but there are also apps that are published by a number of

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publishers out there and you yourself can publish

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your corporate app,

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your enterprise applications

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that would be Teams application for your company only.

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Or you can publish apps as a publisher that would be available

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to the entire Microsoft 365 ecosystem.

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Any capabilities can be performed with those various apps.

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I can also configure and customize my meetings.

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So what types of meetings do I have?

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Who's allowed to join my meetings?

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How long can the meetings be?

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Do we have phone numbers that are associated to those meetings

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for users that are non-Team users that want to dial in to a meeting?

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We can have audio conferencing settings for those so that these

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users would be able to connect to your Teams meetings as well.

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There are lots of options for Microsoft meetings.

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Your messaging rules as well,

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how can users message to each other and to external users?

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If you have Microsoft 365 Teams

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voice that is enabled,

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then you can also configure a number of options related

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specifically to voice.

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You can connect a PBX system, a phone exchanger system to your

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Teams infrastructure so that your users can actually communicate

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with external voiced users that are connected through the PSTN or

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the typical phone line.

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You can also create policies around that,

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any policies around how your voicemails are answered,

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how calls are put on hold, how caller ID works,

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and you can specify also routing policies,

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how messages or calls are routed between users within

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an organization.

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If a user has multiple phone numbers from a mobile device

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and their teams phone, how that's routed from

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one to the other.

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There are a number of options related strictly to voice,

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and these are all configured here under the voice settings.

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So many options here to configure a Teams infrastructure.

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And, of course, we also have guidance on how to implement all

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of these things using the Teams advisor.

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We have also troubleshooting help under the network planner to see

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what the capacity requirements are on bandwidth requirements,

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because bandwidth is key when we're going to implement something

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as bandwidth-heavy as voice and video communication on our

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network infrastructure.

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So the network planner will help us in defining a lot

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of those things.

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And of course, once you've implemented all, you have analytics

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and reports which allow you to go ahead and look at the

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implementation that you have and see how it's being used,

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and identify any issue,

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including the call quality dashboard,

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which is a very, very important tool in terms of

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looking at the quality of the calls on the wire and making

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sure that you have, from point to point,

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a complete bandwidth availability to support the needs of your

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audio and video calls.

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So we will look at some of these options more in detail in later

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videos in this course.

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But for now, that's an overview of the entire infrastructure

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for Microsoft Teams.