1 00:00:00,0 --> 00:00:10,0 --- Onehack.us e-Learning Platform --- 1 00:00:00,350 --> 00:00:01,071 Hi, welcome. 2 00:00:01,611 --> 00:00:09,043 Becoming a child guide involves a combination of education, experience, and personal skills. 3 00:00:10,765 --> 00:00:18,782 Here are some of the steps I will be explaining in this lecture that if you are trying to pursue a career as a travel guide. 4 00:00:20,114 --> 00:00:23,122 The first is acquire relevant education and training. 5 00:00:24,713 --> 00:00:31,921 So we search the industry, understand the requirements and expectation of the travel industry. 6 00:00:32,822 --> 00:00:34,706 You should also consider formal education. 7 00:00:35,307 --> 00:00:38,053 Some believe that they do not actually need to have formal education. 8 00:00:38,935 --> 00:00:40,739 But yes, it is not mandatory. 9 00:00:41,328 --> 00:00:46,093 but obtaining a degree in disciplines like tourism. 10 00:00:47,094 --> 00:00:54,345 hospitality, geography, all related feed can naturally be beneficial to you. 11 00:00:55,655 --> 00:01:03,808 So the second point I would like to mention is that build cultural and destination knowledge, very, very key. 12 00:01:05,995 --> 00:01:08,231 you know travel extensively. 13 00:01:09,693 --> 00:01:17,955 wherever you want to do guide for have guide for know the in and out know the looks and kind of everywhere in the place. 14 00:01:18,636 --> 00:01:26,142 Explore a variety of destinations of the particular place to broaden your understanding of different cultures. 15 00:01:26,963 --> 00:01:33,962 And lastly, no deduces, no deduces of the area of the destination. 16 00:01:34,865 --> 00:01:38,275 and it is important for a travel guide to know the language. 17 00:01:39,758 --> 00:01:47,318 to be able to learn or already understand the language of the look house of the place. 18 00:01:48,200 --> 00:01:53,723 even if it is at least at the basic level, like conversational level. 19 00:01:54,244 --> 00:01:56,245 So this we have 20 00:01:56,625 --> 00:02:02,470 your ability to communicate with locals, and at times those you are taking on thoughts may want to ask questions. 21 00:02:03,211 --> 00:02:04,514 So they might want to ask questions. 22 00:02:05,195 --> 00:02:06,558 You may not actually have the answers. 23 00:02:06,638 --> 00:02:08,441 You may need to ask as a looker. 24 00:02:08,501 --> 00:02:11,287 Some of them are actually going to interview the lookers and all that. 25 00:02:11,828 --> 00:02:13,914 and they will choose you to be their interpreter. 26 00:02:15,205 --> 00:02:18,454 you need to learn the language also. 27 00:02:18,896 --> 00:02:22,325 The next one is develop interpersonal communication skills. 28 00:02:23,442 --> 00:02:27,445 hone your ability to convey information clearly and engagingly. 29 00:02:27,905 --> 00:02:28,645 Very important. 30 00:02:30,367 --> 00:02:32,368 You must have charisma to engage people. 31 00:02:33,669 --> 00:02:38,161 So you must have interpersonal skills to be approachable. 32 00:02:38,482 --> 00:02:39,445 You must be approachable. 33 00:02:40,302 --> 00:02:46,659 We must be able to connect diverse groups of travelers from different locations in the world. 34 00:02:47,586 --> 00:02:56,219 so you must be able to do this the nest is get certified yes degree is not enough even if you have a degree 35 00:02:56,997 --> 00:02:58,991 You also need to see the SSH Certifications. 36 00:03:00,287 --> 00:03:07,814 So you need to know there are some countries where travel guide is business is regulated. 37 00:03:08,354 --> 00:03:09,896 So if it is regulated in your 38 00:03:10,945 --> 00:03:17,710 in your location or your country, you need to be certified under the board or under the organization. 39 00:03:18,951 --> 00:03:19,832 So imagine you 40 00:03:21,821 --> 00:03:29,268 going with people on a tour and the law enforcement agent, they are harassing you because you are not certified. 41 00:03:30,149 --> 00:03:39,110 so you can actually lost resources lost money due to this because if you have collected money from those you are taking on those they might ask for refund 42 00:03:40,012 --> 00:03:43,060 So the next one I would like to share with you is that 43 00:03:44,216 --> 00:03:51,775 also understand the basics of human hate, understand the basics of human hate. 44 00:03:53,214 --> 00:04:01,913 like you should know CPL should know how to how to apply CPL in case anyway you are taking on those are taken on top 45 00:04:02,213 --> 00:04:03,957 develop any medical issue. 46 00:04:04,859 --> 00:04:07,645 You should have basic first aid knowledge. 47 00:04:09,238 --> 00:04:16,969 So, you know, if you are, for instance, now you are going on the forest you're going on a boat on a river and. 48 00:04:18,379 --> 00:04:20,823 both capsizing or something happening. 49 00:04:20,863 --> 00:04:24,087 So you must have first aid knowledge. 50 00:04:25,450 --> 00:04:32,281 So you must have the knowledge of basic things about woman hates. 51 00:04:33,503 --> 00:04:34,425 The next one is that 52 00:04:35,461 --> 00:04:38,467 it is better you have practical experience. 53 00:04:38,908 --> 00:04:43,437 So working under an organization before you can own your own 54 00:04:44,870 --> 00:04:50,123 your own business is not bad in this as a tour guide or as a travel guide. 55 00:04:50,865 --> 00:04:53,813 So you can work in a hotel, for instance, 56 00:04:54,622 --> 00:04:57,306 You can start working with a travel agency. 57 00:04:58,327 --> 00:05:01,772 You can work with community heads. 58 00:05:03,214 --> 00:05:05,636 and orders to gain practical experiences. 59 00:05:06,396 --> 00:05:12,341 You can even volunteer at the beginning to gain hands-on experience. 60 00:05:13,322 --> 00:05:16,078 The next one is specialize in the niche. 61 00:05:17,287 --> 00:05:25,545 So I know some people may not like this, but it is better you have a particular niche that you specialize into. 62 00:05:28,689 --> 00:05:33,569 It is better particularly to specialize, like are you an adventurer? 63 00:05:34,286 --> 00:05:35,089 travel guide? 64 00:05:35,711 --> 00:05:37,897 Are you a cultural tour guide? 65 00:05:38,399 --> 00:05:41,147 Are you an historical or an excursion? 66 00:05:41,949 --> 00:05:50,349 travel guide, so you should have a specialty to help you, even to help your business if you have a specialty. 67 00:05:52,432 --> 00:05:54,934 Enhance customer service skills. 68 00:05:55,234 --> 00:05:56,895 Have a good customer service skill. 69 00:05:56,935 --> 00:06:00,077 Prioritize the needs and preferences of your clients. 70 00:06:00,917 --> 00:06:04,180 and you must also be a problem solver. 71 00:06:05,281 --> 00:06:07,343 Expect unexpected challenges. 72 00:06:08,863 --> 00:06:12,228 like and be ready to provide solutions to anything. 73 00:06:12,328 --> 00:06:17,075 You know, at times you'll be meeting the person you are taking on a guide. 74 00:06:17,896 --> 00:06:22,485 on a tour for the first time that day they are taking the person on that tour. 75 00:06:22,705 --> 00:06:26,632 So you don't know the person's challenge, you don't know the person's problem and all that. 76 00:06:27,193 --> 00:06:29,155 So ensure unexpected problem. 77 00:06:29,676 --> 00:06:35,163 Another tip I would like to tell you is that you should have a data. 78 00:06:36,383 --> 00:06:45,110 Let's say somebody contact you or somebody like a friend or someone or a client contact you that. 79 00:06:45,919 --> 00:06:50,302 They want to visit a particular location and they need you to take them on the tour. 80 00:06:51,656 --> 00:06:59,851 you should have about data about data you give to your clients, where you ask about their name, where you ask about their 81 00:07:00,680 --> 00:07:04,960 their age, if there's any next challenges, if 82 00:07:06,431 --> 00:07:14,504 Yeah, if there's any ailments like autistic, like if they are in a wheelchair and all that. 83 00:07:14,944 --> 00:07:23,086 So it is very good for you to know them before you are meeting them physically so that you can prepare for them. 84 00:07:24,045 --> 00:07:29,826 So that is where you take the bio data, send it to them in an online means. 85 00:07:30,267 --> 00:07:36,615 whether through email or through WhatsApp or through their social media, that they should send their valid data to you. 86 00:07:37,731 --> 00:07:43,732 So then when you are meeting them, you have at least some knowledge about the person. 87 00:07:45,430 --> 00:07:51,097 Another thing is that, another point is this network in the industry. 88 00:07:52,452 --> 00:07:58,001 participate in travel industry events, conferences, network opportunities, 89 00:07:59,116 --> 00:08:07,093 Let local businesses let them know you, like local hotels, local restaurants, they can even refer clients to you. 90 00:08:09,716 --> 00:08:12,066 Be more engaged in network in the industry. 91 00:08:13,311 --> 00:08:14,656 Also have a portfolio. 92 00:08:16,232 --> 00:08:20,860 maintain a portfolio of your travel and experiences to showcase your expertise. 93 00:08:21,401 --> 00:08:25,408 So your past clients, take pictures with them. 94 00:08:26,129 --> 00:08:33,225 You can have someone that can do video of you when you are explaining, when you are taking them on tour and all that. 95 00:08:34,949 --> 00:08:36,511 Create a resume for yourself. 96 00:08:37,131 --> 00:08:38,553 Have a resume for yourself. 97 00:08:38,753 --> 00:08:41,916 Get necessary certifications and audits. 98 00:08:43,263 --> 00:08:44,831 Also market yourself online. 99 00:08:46,092 --> 00:08:55,240 As a travel guide, when you are added, once you become a travel guide, there's nothing bad in you having a blog or a website where you showcase your services. 100 00:08:56,243 --> 00:08:58,801 all the social media that you will constantly update. 101 00:09:00,222 --> 00:09:06,881 In your social media, you can be sharing travel tips, you can be sharing travel insights, you can be sharing 102 00:09:08,103 --> 00:09:12,791 pictures, details about the location in Koval and all that. 103 00:09:13,752 --> 00:09:16,857 So, and if you 104 00:09:20,595 --> 00:09:29,020 So I'm always stay updated, stay abreast with travel trends, with safety protocols, with changes in destination information. 105 00:09:30,364 --> 00:09:33,881 whatever organization you are certified under, always keep 106 00:09:35,808 --> 00:09:41,743 Only skip chat with any information they are sending to those that they have certified. 107 00:09:44,229 --> 00:09:49,011 So be flexible, be adaptable, especially in which our industry is evolving. 108 00:09:49,804 --> 00:09:58,033 so very very and another aspect is that yeah so there are other people that 109 00:09:59,909 --> 00:10:01,420 You can also train other people. 110 00:10:02,677 --> 00:10:12,376 So learning to train for safety sake, I actually advise that a travel guide to have ground or to other people apart from the clients that are going out with them. 111 00:10:13,419 --> 00:10:16,947 So have people that are training or have people that work with you. 112 00:10:17,998 --> 00:10:22,833 For safety's sake, that when you are taking a look, those people, you are just meeting them. 113 00:10:22,994 --> 00:10:24,318 You do not really know them. 114 00:10:25,220 --> 00:10:32,606 So have people that will be with you when you are taking people on a tour and all that. 115 00:10:33,306 --> 00:10:41,424 So these are how you become a travel guide and these are how you also become an expert in the industry. 116 00:10:42,166 --> 00:10:43,587 Thank you for watching this lecture.