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Hello

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 everyone

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 Welcome to Oral English

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   Learn to Talk

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 In this lesson

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 we are going to learn 

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how to make an appointment in English

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As you know

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 making appointments is a part of

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almost everyone’s life

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 The scheduling of appointment

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is very important in Western culture

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 If you want to visit somebody

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or invite somebody to do something

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 the best way is to make an appointment

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with him in advance

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 because most Westerners 

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often keep a strict personal schedule

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 They don't welcome unexpected visitors

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 Usually for a Western businessman

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three schedules are kept

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 one for daily events

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 one for weekly planning

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 and one for long term planning

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 You have to show respect

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for their cultural custom

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It is also necessary to

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make an appointment with a doctor

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 dentist or lawyer

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 You should call as far in advance as possible

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 If you want to have an interview or a date

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 you should also make an appointment beforehand

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 Often appointments are made on the phone

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by talking with the person

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directly or with his secretary

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 who can help him to arrange the appointment

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 Remember to tell him or her directly

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why you want to meet him or her

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Before making an appointment

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 you must know the full name

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and title of the person you want to meet

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 If necessary

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 you can check with his secretary

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 All the appointments should

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be double-checked for accuracy

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 If you get organized ahead of time

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 you can set appointments

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for yourself quickly and easily

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 You’ll also be able to eliminate

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the possibility of scheduling conflicts

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and efficiently manage your time every day

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So

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 to better prepare you

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for making appointments in English

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 we will deal with

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the following questions in this session

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How to ask for an appointment

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How to confirm an appointment

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How to say a time  date is not convenient

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How to cancel an appointment

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How to suggest a different

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 date and set a time

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We are going to have a look 

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at some of the phrases

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and expressions about these questions

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in  neutral  and informal situations

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 Use neutral phrases in most general

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and business situations

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and informal phrases for close colleagues

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 friends and family members

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 But remember

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 many of these phrases 

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can be used in more than one situation

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so by the end of this session 

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a couple of students

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will show us

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 how they use these sentence 

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patterns in various situations

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 Are you ready

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 Let’s get started

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Let’s come to the first question

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 How to ask for an appointment

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There are some neutral phrases

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 for example

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 Are you available on the 17th

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Someone who is available

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 is not busy

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 and is therefore free to talk to you 

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or to do a particular task

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Would Friday suit you

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Is next Tuesday convenient for you?

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 Can we meet on the 16th

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 How does the 3rd sound to you

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Are you free next week 

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For the last two expressions

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 we can also use with friends and colleagues

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Let’s have a look at some informal

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phrases to ask for an appointment

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 such as 

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What about sometime next week

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 What are you doing next weekend

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Fancy coming out tomorrow evening

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Pay close attention to the last one

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 if you fancy something

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 you want to have it or to do it

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 Fancy doing sth

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is an informal way to express

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 one’s desire or liking for sth

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Let’s come to the second question

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 How to confirm an appointment

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If you confirm an arrangement or appointment

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 you say that it is definite

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 usually in a letter or on the telephone

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 There are some neutral phrases

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 for example

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 Yes

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 Thursday is fine

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 Thursday suits me

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Thursday would be perfect

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 And some informal phrases

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 such as

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 Yes Thursday’s great for me

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Yes sounds good to me

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Then

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 How to say a time  date is not convenient

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For example

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I’m afraid I can’t on Monday

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I’m sorry

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 I can’t on Tuesday

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 I won’t be able to meet on Wednesday

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 I really don’t think I can on Thursday

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Sometimes

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 things come up and we have to cancel

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a previous engagement or appointment

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 When this happens

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 the best thing you can do is to apologize

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and find another time to meet

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 Let’s come to some neutral phrases

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about canceling an appointment

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 For example

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 I’m very sorry

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 but something urgent has come up

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and I won’t be able to meet you

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I’m afraid that

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I’m not going to be able to meet you after all

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 Can we fix another time

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Something has just cropped up 

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and I won’t be able to meet you this afternoon

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 Can we make another time

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I’m afraid that

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 I have to cancel our meeting on Wednesday

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 as something unexpected has come up

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 Would you be free to meet early next week

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 Pay attention to the phrases  come up

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 crop up in the above sentences

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 both mean something happens

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 suddenly or unexpectedly

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 they are used to explain the reason

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And on formal occasions

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 such as business settings

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 we may say

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 Unfortunately

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 due to some unforeseen business

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 I will be unable to keep our appointment

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for tomorrow afternoon

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 Would it be possible to arrange

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another time later in the week

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On informal occasions

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 such as with friends and colleagues

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 we can say  Look

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 I’m sorry to do this to you

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 but I can’t meet up tomorrow

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Let’s move on to the last two questions

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 how to suggest a different date

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and set a different time

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 To suggest a different date

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 we can say   I’m sorry

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 I won’t be able to make it on Monday

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 Could we meet on Tuesday instead

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Ah

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 Wednesday is going to be a little difficult

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 I’d much prefer Friday

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 if that’s alright with you

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 I’m afraid I can’t on the 3rd

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 What about the 6th

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I really don’t think I can on the 17th

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 Can we meet up on the 19th

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 For the last two expressions

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 we can also use with friends and colleagues

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 And we may also say

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No – that’s no good for me

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 What are you doing Friday

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To set a time

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 we can use questions to 

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inquire about others’ opinion

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What sort of time would suit you

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Is 3pm a good time for you

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How does 2pm sound to you

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 Or you can state your ideas directly by saying 

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If possible

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 I’d like to meet in the morning

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on formal occasions and  OK

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 Let’s say at around 2

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Cool

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 Let’s make it at 2

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in informal situations

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Ok

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 guys

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 in this session

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 we discussed the following questions

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How to ask for an appointment

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How to confirm an appointment

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How to say a time  date is not convenient

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How to suggest a different date and set a time

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With this new information 

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you are now equipped

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with useful sentences to make

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 change or cancel appointments

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Besides the expressions we learned today

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 you should also bear in mind 

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that don't be late for the appointment

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 You have to get to the meeting place on time

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 If something urgent happens 

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which prevents you from keeping the appointment

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 you can change or cancel

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the appointment immediately

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 It is very impolite for you

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to fail to keep an appointment

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 I wonder if the dentist 

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could fit me in early tomorrow 

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I’m afraid there’s nothing 

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available before noon

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How about 12:45 

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Sorry  but she’s busy then too

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Would Dr. Block

236
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 be able to see me at 9:30 tomorrow 

237
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 I’m sorry

238
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 but she won’t have any openings until 11:00

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unless there’s a cancellation

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 Would 1:00 be convenient 

241
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 Yes she’s free then

242
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 I'd like to make an appointment 

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with Professor Smith

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 Would 9:00 tomorrow be all right 

245
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 I'm afraid not

246
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 She doesn't have any openings in the morning

247
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 Could I possibly make it early in the afternoon 

248
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 No

249
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That's not good either

250
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 But give me your number

251
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 and I'll call you if somebody cancels

252
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 Do you think the doctor

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could see me tomorrow before 9:30 

254
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 She won't be in until 10:45

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 so the earliest would be 11:00

256
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How would 12:45 be 

257
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 Just a second

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 I'll have to check

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Good morning  I would like to speak to Jeremy

260
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 please

261
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This is me

262
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Hello  this is Lynn

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 I am calling from Smith.co

264
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.uk and would like to 

265
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set up an interview with you

266
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Ah yes

267
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 Let me look at my diary

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 When would be convenient for you 

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Anytime after lunch

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How about Thursday Does that work for you 

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I’m afraid I might be out of town on Thursday

272
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 How does Friday sound to you 

273
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Friday sounds great

274
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 Shall we meet here at four o’clock 

275
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See you then  Bye

276
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We should talk more about this some other time

277
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 Maybe we should have another meeting

278
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 Good idea

279
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 When can we meet

280
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How does sometime tomorrow sound 

281
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I have an idea let’s do lunch 

282
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 That’s no good

283
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 I already have a luncheon date

284
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 Let’s meet sometime in the afternoon

285
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 How about 2:30

286
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 Sounds good to me

287
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See you then

288
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bye


