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I'm thrilled to introduce our next speaker. Antique. Karjalainen Antti is

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here to talk to us about hyperautomation as we heard from

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Jen, some of the challenges of making decisions in

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real time our that you're trying to simulate an integrate so much information from so many

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sources and then apply context for that to make the organization

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more agile, make the organization, more adaptive and optimize many

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of the things that are going on on. She's been working on this problem for quite

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a while.

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And has a lot of interesting insights into how this stuff gets deployed and really how

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to how to how to the sausage is made. Kind of it's nice to say,

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oh you're going to get a magical decision and it will be right there. Will be optimal but

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making that happen. Using modern text acts is a real challenge.

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Our next speaker. Hi Auntie. Hey, thank you,

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great. So I was I was before getting started. I was looking at

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a lot of the attendees here on the session and just trying

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to see what kind of backgrounds people have. And, and, you know,

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it is, is great to have all the Automation and modern

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technology available to us. But but many of you as

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attendees will probably know what it means to actually be.

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Deploy something in an Enterprise and what kind of struggle

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that can be at times. Even the, you know, the best of

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Technologies is no use, if you can put it into action. So

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so I'm going to be talking about how we actually Master

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hyperautomation, with the help of our ba and

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an Opa might be familiar to a lot of you and I'm so, but

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I'm going to go still briefly over. What is our PA

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and where does it come from historically?

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And then go into hyperautomation. How hard be a fits

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into hyperautomation and then how the next generation of our

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PA that we are deploying here at robocorp? For instance is helping you

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actually enable hyperautomation in an Enterprise.

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So, on the, on the basic level of be a is

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all about DT dot workers. So replacing humans. In in it

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tasks, doing monitor knows repetitive work, and,

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and opa. As you might know, it can interact with any

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application that you have, whether it's a desktop, but there's a browser

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Vision API just like a human use of wood and even go beyond

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that.

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And you know, too many of Ip practitioners. RPA

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is something that you know, has existed as

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scripts for four decades before modern days. But now with

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the Advent of local, it have really exploded and and

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conquered the Enterprise.

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But just to level set on a basic level, I'd

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like to do a little little bit of an exercise here before I get into the

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topic is type into the chat. Wait

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for my cue to hit and and then let's all publish the

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results. So I want you to think about what's the first thing that comes to mind. When you

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think about our be and how would you describe our PA? I'll give

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it a brief moment here.

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And just type it into a stepson chat here. And when I

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say go, you can hit enter. I hope

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hope that'll work out. So so what's the first thing that

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comes to your mind when you think about our be a, and

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how would you describe our PA?

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It's, you know, unless you've been exposed to it, you

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might might not kind of get it

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intuitively. How does it look like? I have an example for you here after

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after we done. So maybe go ahead and press

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enter publish your answers.

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Glorified Excel macro like it. Automate manual key pressing

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routine processing recreating group The workflows requiring. No

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thought.

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Great. Well, for those benefiting glorified Excel,

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macros a good one for those benefit who

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haven't seen it in action. I just grabbed really briefly 11

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video example of what does that actually look like? So this is a bot

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working on a Salesforce interface and this is from a real

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proof of concept where the path had to work on an essay Salesforce instance, and then

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go into sap,

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And and, and do bunch of auditing. Basically comparing data between

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these two systems, I think this is Sox compliance thing.

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So you see a lot of screens moving really

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fast and, and that's typically how our PA looks like. You know, it

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really started out with, with this desktop automation, but it has

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moved more into the back office nowadays. So, I'll just cover

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as a practitioner coming from many, many years spent

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in this industry.

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How I see the history of our be a and ways coming from

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and where it's going from occurring, going to now.

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So, so basically, our PA started out as

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this well, glorified desktop, or dimensional or Excel

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macros, if you want to use that, it started out from,

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from Fairly standard technology

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that was kind of enhanced with local code and, and it was brought into the

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Enterprise

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Something where, you know, everyone will have this personal but

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as an assistant to help you with this tedious manual tasks on your

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up and it was framed as this magical AI. That will just simply learn what you're

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doing and watch over you. And then you know automate your routine

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work. And and in the in the beginning it was really focusing

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on as we called attended use cases so something that you do on

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your own desktop and it was sold the line of business

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as

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Such that was, you know, maybe 2016

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starting starting forward from there, and then

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after a few years of initial or be a success

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in the end, the price, we started seeing a lot of consolidation

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obviate had become the fastest growing segments in Enterprise software for

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three years. Consecutive we started seeing consolidation in the

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vendor space and and you know, people were thinking about what's next in

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our be a, is it going to be

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You know, or don't know, autonomous, digital workers,

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cognitive automation intelligent automation, study, hearing

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all these different phrases put together and then you had

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Skeptics asking, hey, isn't this just putting a Band-Aid over a broken

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process? Shouldn't be fixed underlying systems. Instead of automating

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them from from the UI. And we started

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seeing this emergence of centers of excellence around RPA. So

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there was definitely a need for technology.

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That would enable you to well take sap here in the demo video. For

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instance, take your existing, it infrastructure and layer on top of that

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automation that would kind of patch over missing

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integration points and you know, few years forward from that

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we are seeing that, you know, happy has been validated as

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something. That pretty much, every Enterprise will identify

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something that they must have. And, and we have

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moved and shifted.

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Way from the citizen developer phase where we had bought for every

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employee. See your desktop assistant. It will learn into a

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space where we are. We are close to a line to it

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and and we are seeing that, okay, maybe our PA wasn't the glorified

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desktop macro, or Excel macro, but it's

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actually something that will work on tedious. High-volume

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routine back office. Work loads like working with systems of

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record.

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Good erps, patient data record systems Etc and and

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because we are kind of moving past the hype and into into a

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phase where we have Enterprises deploying hundreds, and

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thousands of Autobots churning through tens of thousands of

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hours of work, every every month, producing immense

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value. And it's not seeing as a Band-Aid anymore.

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And so, of course, coming from a background of creating an

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opa,

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Technology and and, and seeing this trend play

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out, you know, we are, we are in a space where we want to want to become

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something of the next generation of PA. That's what we have, the gen2

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RPA here as a title, but the main takeaway here is that

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apia isn't that the Band-Aid technology anymore, but it's adopted by

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pretty much any every Enterprise out there. And it's more aligned

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nowadays with Artie than the line of business. So so

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how does this

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Whole work with hyperautomation then if you put it into that context

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so hyperautomation was already defined in this earlier

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talk here. But you know, Gardner definition would be that

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it's, you know, business driven approach to

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to rapidly identify better than and automate business processes and ID

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process and it will include Technologies like AI

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am l or PA as one and

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and

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I based automation but you typically see kind of classical

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hyperautomation applications being things like intelligent document processing,

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taking, unstructured data, and using OCR

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and document understanding to structure eyes and

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then putting that into action. Chatbots is a good example of

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hyperautomation Technologies. So so

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this is sort of an emerging picture that

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be as a vendor has

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have seen while talking with dozens of customers and and now touching

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point is typically a VP in charge of in the price

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Automation and and they will have these initiatives

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from hyperautomation where they

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acquired tools and Technologies and capabilities, but they

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actually struggled to put that into action in into into

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the existing it landscape. So, this is where our peer really from a

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practitioner standpoint comes in

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And it can act as the as the central backbone of

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hyperautomation where you can take a intelligent document processing

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capability and give like we'd like to say give

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hands for the AI. So I allow the AI to touch

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the existing Enterprise it infrastructure and

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Landscape. So you have systems like sap or Oracle

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for Erp, you might have, you know, a patient

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data record system like it.

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And other things that are maybe have

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evolved over the last two decades and now you'll start

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trying to layer on top of that. This hyperautomation strategy

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and an RPA can act as the hands

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for that AI to really bring it together and allow you to say

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you have a chatbot interacting with your

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customer in the front end. You might

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this is a real world use.

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In case you might need to create a new debit card for that customer, but your core

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banking system is is really not meant to play

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nice with a chatbot. So you'll take happy about take the initiative

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from the chat Bots and then process it and return back to the chat

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as you can actually really rapidly deploy these new capabilities into

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your existing landscape by by the help of using the help of our PA.

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And and so, so how the next generation of our PA comes into play? In this

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equation, I already alluded to the Next Generation, but

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how we see it is really happy shifting

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towards it, coming away from the citizen

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developer and line of business. Towards IP it

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and and in the second generation of our baby, take a more

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automation, develop a focused approach while maintaining the ease of

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view.

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With low code and as a rope as company robocorp, we

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have be aligned with what we are dedicated to to build an

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open-source standard for our PA. Maybe that's a, you know, topic

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for later talk. But we want to create this open source

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standard like technology stack into our p and then

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allow it to better shift with sit next to it.

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Bit processes like

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You know, continuous integration and deployment, and that's something that

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we call automation Ops in the industry. So

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automation Ops is really Central to being able to operate

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a robust function with

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the center of excellence with our PA, so that you can actually rely on

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these pots. It's not the sort of the brittle,

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you know, glued on plaster like

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band aid technology, but it's really

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A robust way to build Integrations into existing it stack

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and so automation Ops in the second generation of RPM. Now enables you to work

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with things like get Version Control, full hoarded

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ability, full logging of your but actions have devops like

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routines for maintaining them and and really

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going away from the shadow. It moniker that

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had been given to 2R P, NY many it leaders used to

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hate it.

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And then reusing bought Assets in the form of

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code is a big part of this as well.

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So so

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the first generation of our PA if you contrast it to

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that, second generation started off with really, this sort of the

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we're going to build a into end hyperautomation

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platform and, you know, I think some of

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them even even mentioned becoming the next sap.

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But the but the way we see in the second generation of obviate the second

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emerging technology stack is that rather than trying to build a

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into--and wall to wall, covering in the price wide

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hyperautomation platform, the next generation is going to be more in the

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credible so so you're going to have a new and emerging

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hyperautomation technology vendors. Like in this picture we have

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Rothstein base64 as good examples of of

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fast, moving fast, emerging new technologies.

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We want to be able to integrate all of those through the

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central backbone of our PA into the Enterprise it landscape. And

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thus enable enable kind of faster move woman the into

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into hyperautomation. So my view for

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sure is that hyperautomation is going to be a multi vendor

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approach rather than a single platform

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that covers all of this. Just because the that the space is so fast moving

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So, wrapping up here

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as a summary RPA, while

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it's considered as one of the sort of hyperautomation Technologies

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next to things like chat Bots and AI am L

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capabilities can really act as the as the

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central backbone for for hyperautomation and and it should be

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considered as such. And then for those

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not nice,

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He's deep into our PA every day. We've seen that it started out with this

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glorified macro but then moved into something that's governed by a

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center of excellence. That's aligned with it and actually can

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be a fairly robust way to automate business processes across

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an Enterprise. And, you know, we see that

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hyperautomation is so fast moving space, that

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there's not going to be a single vendor that will be able to cover all the

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angles, all the needs and

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So we're going to see in the next year's many many new vendors, come

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Innovative automation capabilities and we want to be able to incorporate them

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into a stack.

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So, so that's that's my wrap up and I'll

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open it up for questions. Thank you so much, talk to you, and

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we are about to go into a break here, but if you have a couple of questions we can

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feel them here. In looking in the event chat, we've had a few folks

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talk about sort of hyperautomation and the contrast between the

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Automation and Hyper and what makes it special

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and I think you know, really what you were talking about

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as a differentiator things like the ability to do auditability.

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And to make it more of an operational process, instead of a shadow 80

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issue is at the core of this. What do you see

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as the big barriers to widespread open source

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adoption of this as opposed to sort of Shadow it doing it in the

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background with with cans and string? Well I mean

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the way apia really exploded in the beginning was that it wasn't a line

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with idea. It was this Shadow ID approach for you.

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Just you know, popping a few licenses and you're all set and you start

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building and then you end up with this Mick mishmash of

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processes on automation. That doesn't really scale in any way,

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it's harder to maintain every day and week and

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so so I think I think that was necessary stage in the growth of our

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PA, but as we as we go into this more

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scaled up operation, we need to have better governments governance and

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and all the controls.

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Place. And when we talk about hyperautomation contrast to your sort of

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regular day automation, I think it is. The speed of

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adoption is what we are we are talking about is not

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building a multi-year project to build a, you know,

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end-to-end Enterprise automation platform is the speed of being able to adopt

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automation Technologies and that's part of where our PA becomes.

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The central backbone where it's faster to build Integrations to

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our be a than,

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That means even you know think about telling to

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a CIO that we need an new sap project in terms of integration

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c not going to make it most likely but if it's a

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digital work or doing the integration, you'll be able to pull it off in a few

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months. I'll drink you so much for being with us today. Really fascinating. Look at

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how this is kind of gone from Skunk Works to the mainstream and

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continues to do. So thank you so much.


